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September 17, 2021 / Christian Rigg review
September 17, 2021 / Christian Rigg
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Intro offers a unique take on online therapy. Like with most online therapy platforms, patients are matched with or can choose a licensed therapist. However, in addition to live text, voice, or video sessions, patients have access to a variety of therapeutic tools, including an 8-part, self-guided course with interactive, therapist-supported worksheets, journaling, an activity planner, and yoga and meditation.


  • Based on CBT, a scientifically validated, fact-based approach
  • Complete toolbox of therapeutic aids, including worksheets
  • Be matched with a therapist or choose your own
  • Live text, voice, or video sessions available each week


  • Live sessions not included in the basic plan
  • Doesn’t directly accept insurance (reimbursement may be possible)

How does work? styles itself as a “complete toolbox” with a variety of mental health tools to complement your sessions with your therapist. These tools and your sessions are based on cognitive behavioral therapy (CBT), a scientifically validated, fact-based approach to therapy popular among both therapists and patients. works with qualified therapists and psychologists. After signing up, you’ll be matched with a therapist based on the profile you create. You also have access to a list of available online therapists and can change at any time. You can see a therapist's credentials and location and read their profile before making your decision.

Each week, you’ll have the opportunity to engage in a 30-minute session with your therapist. Sessions can take place by text message or voice or video call. You can also send text messages to your therapist at any time (response times vary depending on your plan; see below).

In addition to providing insight and advice regarding your current situation, your therapist will guide you through the therapeutic process and explain how you can use the CBT tools at your disposal to improve your mental health.

These tools include interactive chapters (available as video, audio, or text) that can be read on your computer, tablet, or smartphone. Accompanying these chapters are worksheets with guiding questions that will help both you and your therapist better understand your thoughts and feelings.

Your therapist will respond to your worksheets regularly (typically within 24 hours and in addition to your live sessions). You also have access to a journal, activity plan, and yoga and meditation videos, all within the context of CBT.

If you or a person you know is in danger of harm, call 1-800-273-8255 in the US or your national mental health hotline. If you are unsure of whom to contact, call the police (911 in the US, 112 in Europe).

Specializations specializes first and foremost in cognitive behavioral therapy (CBT) as a therapeutic framework, so all of the sessions and tools exist in this context. Beyond that, however, therapists specialize in the following domains:

  • ADHD & Attention Issues
  • Adoption
  • Agoraphobia
  • Anger Management
  • Anxiety
  • Alzheimer’s
  • Asperger’s Syndrome
  • Autism
  • Bipolar Disorder
  • Borderline PErsonality
  • Career Difficulties
  • Children & Teens
  • Chronic Pain
  • Compassion Fatigue
  • Depression
  • Divorce
  • Domestic Violence
  • Eating & Food Disorders
  • Stress
  • Trauma and Abuse
  • Weight Loss

  • Family Issues
  • GAD
  • Grief
  • Health Anxiety
  • Intimacy
  • LGBTQ+
  • Life Changes
  • Marriage Issues
  • OCD
  • Panic Attacks
  • Parenting
  • Phobias
  • Postnatal Depression
  • Procrastination
  • PTSD
  • Relationship Issues
  • Self Esteem
  • Sex & Sexuality
  • Sleep or Insomnia
  • Social Anxiety
  • Speech Anxiety

Ideal For is ideal for individuals looking for more than just a simple therapy session each week and who want to take an active role in their therapy. The use of worksheets, journaling, and activities, all of which have been scientifically shown to improve the therapeutic process, helps stand out from other online therapy sites.

Pricing and special offers offers three plans with varying levels of therapist intervention. The basic plan costs $39.99 per week ($159.96/mo) and includes access to all the CBT tools, but without live sessions or the ability to message your therapist directly. In other words, your therapist will communicate with you through the worksheets only.

The Standard plan ($59.95/we, $239.80/mo) includes 1 live, 30-minute session plus 24/7 messaging.

The Premium plan ($79.95/we, $319,88/mo) adds express replies for your messaging.

The first month of all plans comes with a 20% discount.

Basic Standard Premium
CBT chapters + 25 worksheets

Yoga and meditation videos, journal, activity plan, and tests

30-minute live voice, video, or text chat false

24/7 therapist messaging false

Express replies false false

Extra value provides you with a variety of tools to support and enrich your therapy, which is something we haven’t seen from many competitors. Therapeutic worksheets, journaling, activity planning, and yoga and meditation have all been clinically proven to improve mental health. They fit into the framework of CBT and serve as an appropriate supplement to therapy.

Additionally, gives you the choice between being matched with a therapist or looking through profiles yourself. Many providers only allow one or the other.

  • Therapeutic worksheets, journaling, activity planner, and yoga and meditation videos
  • Interactive therapy, with responses to your worksheet usually given within 24 hours
  • Weekly 30-minute live sessions available via text, voice, or video chat
  • Options for both therapist matching and choosing from a therapist directory

Customer Support has an FAQ page to answer common questions about the service and therapy in general. You may also contact the service via email ( or Facebook.

While is available in the United States and around the world, it is headquartered in Europe:

CRN Solutions AB

Malmöhusvägen 1

211 18 Malmö


What do customers say about

“You laugh a lot, you cry a little but mainly you learn. Many epiphanies later you'll realize working with the program has given you so many tools to improve your life. Especially the combination of doing, thinking, and talking makes a difference.“

“I'm pleased with the worksheets and different sections to complete. I like the accountability. I also enjoy the videos. I watch them and then I read the written format, and it helps me retain the information. There are so many great tools I'm learning to use. The yoga videos are also helpful. I've only met with my counselor once but feel our relationship is fine so far. I look forward to working with her on a more regular basis.”

“My therapist is an amazing individual. She is empathetic and direct without mincing any words when required. Couldn't have any better. This is my first experience of therapy and she has simply done an amazing job so far.”

Bottom Line offers live therapy sessions and a “complete toolbox” of therapeutic aids, including worksheets, a journal, an activity planner, and yoga and meditation videos. Such tools, which have been clinically proven to aid in therapy, supplement and enrich your weekly chat, voice, or video therapy sessions. You can be matched with a therapist or choose your own to guide you through the therapeutic process, and live sessions start at just $59.95 per week.

Get started now, visit
By Christian Rigg
Christian is a freelance writer and content manager with 6+ years' experience writing and editing content in technology and finance. In addition, he holds degrees in psychology and history, and has written extensively on social psychology, positive psychology and mental health. When he’s neither writing nor reading news or research, he can usually be found gravel biking or hiking somewhere around the French riviera, which he calls home.
Cappsool Technologies does not provide medical advice, diagnosis, or treatment. If you think you may have a medical emergency, call your doctor or your local emergency number immediately.